At mb8, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we manage your personal data with full trust and transparency.
Mb8 adopts a "privacy by design" approach – meaning data protection is built directly into our systems, not added as an afterthought.
All personal data and financial information of mb8 members is protected with 256-bit SSL encryption at all times – whether data is in transit between your device and our servers, or stored in our databases.
Mb8 never sells, rents, or shares members' personal data with any third party for marketing or commercial purposes. Your data is used solely for the purposes clearly stated in this policy.
Mb8 members have full rights to access, correct, download and delete their personal data. Data rights requests are processed within 14 business days through our support team.
We only collect data that is genuinely necessary to provide mb8's services safely and effectively. Every type of data collected has a clear purpose and is not collected in excess.
Your personal data is retained only for as long as necessary for the original purpose of collection or as required by law. Data that is no longer needed is securely deleted using verified methods.
Mb8 is committed to keeping you clearly informed about every aspect of our data management. Should there be any changes to this Privacy Policy, you will be notified in advance before the changes take effect.
This Privacy Policy ("Policy") describes how mb8 ("we", "Platform") collects, uses, stores, shares and protects the personal information you provide when using our online gaming platform at mb8.lv and the official mb8 mobile app.
This Policy applies to all mb8 platform users including website visitors, prospective members and registered members. By using the mb8 platform, you agree to the collection and use of information as described in this Policy. This Privacy Policy should be read together with mb8 Terms and Conditions which is a complementary document.
Mb8 collects personal data from you through various means when you use our platform. Below is a summary of the data collected and its purposes:
| Data Category | Sample Data | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity | Full name, date of birth, IC number. | KYC Verification | 5 years after account closure |
| Contact | Email, phone number, address | Communication & Support | 5 years after account closure |
| Financial | Bank account number, transaction history. | Payment | 7 years (legal compliance) |
| Technical | IP address, device type, browser | Security | 90 days |
| Platform Activity | Game history, bets, login records. | Audit & Compliance | 5 years after account closure |
When you visit the mb8 platform, our systems automatically record certain technical information including your IP address, browser type and version, device operating system, pages visited and duration of visit. This information is used solely for security purposes, platform performance analytics and user experience improvement.
Mb8 uses the personal data collected for the following purposes only, and for no other purpose without your explicit consent:
Mb8 does not sell, rent, or share members' personal data to third parties for marketing purposes. However, there are limited situations where mb8 needs to share data with specific parties:
All third parties receiving data from mb8 are required to protect that data to a standard equal to or higher than mb8's own data protection standards.
Mb8 continuously invests in the latest security technologies and procedures to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or destruction.
Mb8 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by Malaysian law and applicable international regulations.
Generally, active account data is retained for as long as your account remains active. After account closure, identity data and transaction records are kept for 5 to 7 years to meet legal compliance requirements, including anti-money laundering (AML) obligations. Technical data such as access logs is typically deleted within 90 days.
When data is no longer required, mb8 deletes or anonymises it using secure, irreversible methods.
As an mb8 member, you have the following rights regarding the personal data we hold about you. Data rights requests may be submitted through the mb8 customer support team and will be processed within 14 business days.
You have the right to request and receive a copy of the personal data we hold about you. mb8 will provide a comprehensive data report in an easy-to-read format.
If you find that personal data we hold about you at mb8 is inaccurate or outdated, you have the right to request an immediate correction. Any changes will be confirmed through an appropriate verification process.
You may request the deletion of your personal data when it is no longer required for its original purpose, subject to legal retention obligations that may prevent immediate deletion.
In certain circumstances, you have the right to request that mb8 restrict how we process your data while a dispute or review is in progress.
You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) for use with another service provider if desired.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. Your objection will be processed and you will no longer receive marketing communications thereafter.
The mb8 platform uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
Cookies required for core platform functions such as login authentication and session security. Cannot be disabled.
Helping us understand how users interact with the platform for continuous improvement.
Remembering your preferences such as language, display settings, and game preferences for a more personalised experience.
Used to display relevant promotions. You may choose to disable marketing cookies at any time.
You can manage your cookie settings through your internet browser settings. Please note that disabling essential cookies may affect the functionality of the mb8 platform and your gaming experience.
In operating the mb8 platform, your personal data may be processed or stored on servers located outside Malaysia. When this occurs, mb8 ensures that all cross-border data transfers are carried out with adequate safeguards in place.
The protection measures in place include standard data transfer agreements that impose equivalent data protection obligations, selection of service providers with internationally recognised security certifications, and continuous monitoring of the security standards of all third-party partners.
The mb8 platform is exclusively for users aged 18 and above. We do not knowingly or voluntarily collect or process personal data of individuals under the age of 18. Should we discover that data from a minor has been collected, we will take immediate action to delete that data and close the associated account.
If you believe a minor has registered on the mb8 platform, please contact our support team immediately. We will investigate the matter and take appropriate action without delay.
Mb8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, new legal requirements, or platform operational improvements.
Any material amendments will be communicated to members via in-platform notifications and/or registered email at least 14 days before the changes take effect. The latest update date is always displayed at the top of this page. Your continued use of the mb8 platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns or wish to exercise your privacy rights, you may contact the mb8 Data Protection Officer through the following channels:
The mb8 privacy team is committed to responding to every enquiry within 3 business days and resolving data rights requests within 14 business days. For complex issues requiring more in-depth investigation, you will be kept informed of your case progress on a regular basis.
You may also refer to mb8 FAQ page for answers to frequently asked questions about privacy and account management.
Register your mb8 account with full confidence that your privacy and data security are our top priority. Over two million Malaysian members have trusted mb8 as their gaming platform of choice.
By registering, you agree to Terms and Conditions as well as the mb8 Privacy Policy. This platform is for users aged 18 and above only.